The short version. A new company starts with a 30-day trial of Starter: a card to start, nothing charged for 30 days, then Starter unless you cancel before the trial ends. Your subs and owners don't need a paid seat. Finding work and hiring cost nothing, with no card and no lead fees. Paid plans are billed monthly in advance and renew automatically until you cancel. You can cancel any time, from inside the app, and you keep everything you paid for until the end of that billing period. Fees already paid are not refunded, including partial months. Your data stays yours and exports at any time, on any plan.
A company created on or after November 11, 2026 starts with a 30-day trial of Starter. A card is required to start it and nothing is charged during it. When it ends, the card is charged for Starter unless you cancelled or moved to Pro before then. We email a reminder five days before it ends, and cancelling is one click in Settings. A trial cancelled before it ends is never charged. The 30-days-per-job terms below apply to companies created before November 11, 2026.
Browsing, posting a job or project, applying, building a profile, carrying your licenses and certifications, and messaging are free and require no payment method. Every job you start is free for its first 30 days, with everything included, and bidding is free: up to 25 open bids at a time, on any plan. We do not sell leads and we do not charge to be seen.
| Plan | Price | Billing |
|---|---|---|
| Marketplace | Free, always | No payment method required |
| Starter | $99 / month, up to 3 active jobs | Monthly in advance, auto-renewing |
| Pro | $249 / month, unlimited active jobs | Monthly in advance, auto-renewing |
One flat monthly price for the company. Starter is $99 a month for up to 3 active jobs at a time; Pro is $249 a month for any number. A job you are still bidding is free, and starting it begins its 30 free days. Starting, archiving and reactivating a job does not restart those 30 days. If a job's 30 days end and the company has no paid plan, the job becomes read-only: nothing is removed, everything stays readable and exportable, and choosing a plan turns editing back on. On Starter, a fourth active job cannot be started until one is archived or the plan is changed to Pro. A change between plans is prorated on the next invoice. Archiving a job stops it counting from that day. An archived job stays readable for as long as you have an account, at no charge, and can be made active again whenever you need it.
Your subs and owners don't need a paid seat. Subs, crew and clients you add to a project never need a plan of their own — there are no seats to buy and no per-user fees. Only the company running the job pays.
The subscription is held by your company, not by you personally. One subscription covers everybody in it.
Prices are in US dollars and exclude any tax that applies where you are. Payments are processed by Stripe; we never see or store your full card number.
Paid plans renew automatically. Each month, on the same day you first subscribed, the card on file is charged for the next month at the price shown above until you cancel. We tell you this before you pay, and you have to agree to it to subscribe. If we ever change the price of a plan you are already on, we will tell you before the change takes effect and you will have the chance to cancel first.
You can cancel at any time from inside the app — the same number of clicks it took to subscribe. No phone call, no email, no retention script.
When you cancel:
Cancelling deletes nothing. We keep everything in your account for at least twelve months after you cancel, and we will email you at least thirty days before we remove anything. If you come back inside that window, resubscribe and your projects are exactly where you left them — no re-import, no migration, no setup call.
While your account is on the free plan you can still open your projects, read your records, and export everything you have. A job past its first 30 days is read-only until a card is on file again. We are not holding your work hostage to get you to resubscribe; a company that has to do that has already lost the argument.
Two things are different:
All fees are non-refundable. That includes partial months, unused time, and periods during which you did not use the Service. We do not pro-rate on cancellation — instead, you keep the access you paid for until it runs out, which is why cancelling early costs you nothing you have not already received.
This is why a new company starts with a 30-day trial, and cancelling before it ends costs nothing. You can run real jobs, invite your crew, and use the marketplace before you are charged anything.
Two things we will always do, even though we are not required to:
Where local consumer law gives you a refund right that this policy does not, that law wins. Nothing here takes away a right you have by statute.
If a payment fails we will retry it and email you. If it keeps failing, the account moves to the free plan. Nothing is deleted and nothing is sold — your work stays where it is, and you can restart a paid plan whenever you like.
Paid setup sessions are covered by their own terms, including what happens if a session does not finish. See Setup session terms.
Email hello@buildcontrol.group before you dispute a charge with your bank. A chargeback takes weeks and locks the account while it is open; an email usually takes a day. If we got it wrong, we would rather fix it than argue about it.
This policy forms part of the BuildControl Terms of Service and is governed by the same law.