BuildControl is the system of record and professional network for construction teams — RFIs, submittals, change orders, AIA pay applications, daily logs, punch lists, inspections, a jobsite social feed, and a trade-hiring marketplace. If you need help, here’s how to reach us and answers to common questions.
Email our support team and we’ll get back to you, usually within one business day.
hello@buildcontrol.groupYou can also send feedback or report a bug from inside the app: Leave feedback (bottom-left, above Settings). You can track the status of anything you submit under Leave feedback → My feedback & status.
How do I sign in?
Open the app and sign in with your email and password, or — if you’re field crew — with your phone number and the code we text you.
How do I delete my account?
In the app, go to Settings → My BuildControl ID → Delete account. This permanently deletes your account and personal data. If you’re the only member of a company, that company and its projects and records are deleted too.
How do I export my data?
Go to Settings → AI & data → Export company data to download your company’s records.
How do I report or block someone on the Network or Marketplace?
Open the “⋯” menu on any post, comment, or listing and choose Report or Block. Blocked members’ content is hidden from you immediately, and our team reviews reports and removes content that breaks our guidelines.
Is BuildControl free?
Every job you start is free for its first 30 days, and everyone you invite to a job is free. After that the company picks a plan: Starter at $99 a month for up to 3 active jobs, or Pro at $249 a month for any number. Bids and archived jobs are always free. Field workers are never charged to find work, apply, or get paid. The full terms are on the billing page.
Why does the app ask for camera, photo, location, or microphone access?
Camera and photos are used to attach jobsite photos and document scans to your records; location is used only when you clock in/out or attach it to a field report; the microphone is used for voice notes and voice-dictated reports. You control these permissions in your device settings.
I found a bug or have a feature request.
Use Leave feedback in the app, or email hello@buildcontrol.group. Every note is read.
See our Privacy Policy for what we collect and how it’s used. We don’t sell your data and we don’t show ads.
BuildControl — hello@buildcontrol.group
BuildControl™ is a trademark of BuildControl LLC. Trademark application pending.