BuildControl (the “Service”) is a construction-management platform and professional network for owners, general contractors, subcontractors, architects, engineers, inspectors, and field crews. This policy explains what we collect, how we use it, who we share it with, and the choices and rights you have. We designed BuildControl to be a trustworthy system of record — we do not sell your data and we do not show you ads.
When you use BuildControl as part of a company, that company is the controller of the project and business records created in its workspace, and BuildControl processes that data on the company’s behalf. Your personal profile (name, contact details, credentials) is data you control. If you have questions, contact us at hello@buildcontrol.group.
| Category | Examples |
|---|---|
| Account & profile | Name, email, phone, job title, trade, license and certification details, and your verification status. |
| Company & project records | RFIs, submittals, change orders, pay applications, daily logs, punch lists, schedules, meeting minutes, lien waivers, compliance documents, and files you upload. |
| Community content | Posts, comments, polls, and marketplace listings you choose to share on the BuildControl Network, and any content reports or user blocks you submit. |
| Photos & documents | Jobsite photos, plan markups, and document scans you capture or attach, including any metadata they contain. |
| Location | Device location when you clock in or out on a jobsite, and location you choose to attach to field reports. Location is used only for these features and only while you use the app. |
| Voice | Audio you record for voice notes and voice-dictated reports, RFIs, or messages. |
| Usage & diagnostics | App version, device type, log data, product-usage analytics, and crash/error reports used to keep the Service reliable and to improve it. |
| AI feedback | Whether you accept, edit, or reject an AI suggestion, so the assistant can improve (see “AI and model training”). |
Records are visible to the people your company and project settings allow — for example, other participants on a shared project, according to the roles and permissions your administrators configure. Row-level security enforces that one company cannot access another company’s private records.
BuildControl includes a professional network (the “Network” feed) and a trade-hiring marketplace where you can choose to share posts, comments, and listings that are visible to other members. Content you post publicly is, by nature, visible to others; please don’t include confidential project or personal information in it.
You agree to our Community Guidelines when you sign up. To keep the community safe, every post, comment, and listing can be reported, and you can block another member so their content is hidden from you. We review reports and remove content or remove accounts that violate our guidelines or terms. If you contact another member or respond to a listing, the information you choose to share is visible to that member.
We use trusted infrastructure providers to host and operate the Service (including cloud database, storage, and authentication hosting) and to run its AI features. On our website we use Google Analytics to understand how pages are used, and Google Ads to measure whether an ad led to a sign-up; a browser that sends the Global Privacy Control signal gets no Google advertising cookies. The iPhone and Android apps carry no third-party analytics. When the app hits an error, a short crash report is saved to our own database so we can fix it; it is not sent to an outside service. These providers process data on our behalf under contractual confidentiality and security obligations. We do not sell personal information, we do not share it with advertisers, and we do not use it to track you across other companies’ apps or websites.
BuildControl includes AI features that draft and organize your work. Improvement of these features is governed by per-company controls in Settings → AI & data:
AI assistant connectors (Claude, ChatGPT). If you connect an AI assistant such as Claude or ChatGPT to BuildControl, you sign in to BuildControl and approve the connection. The assistant then reads and writes your BuildControl data through that connection, under your permissions, only when you ask it to in a conversation. What the assistant receives is governed by your agreement with its provider (Anthropic for Claude, OpenAI for ChatGPT) and that provider's privacy policy. BuildControl does not receive or store your conversations, your location, or anything else about you beyond your BuildControl account; it records which records were created or changed through the connector and by which assistant, and keeps that with the record for as long as the record exists. The connector never deletes anything and never sends email, texts or transmittals. You can disconnect at any time in the assistant's connector or app settings.
We keep your data for as long as your account and workspace are active. You can export all of your company’s data from Settings → AI & data → Export company data. You can permanently delete your account and personal data at any time from Settings → My BuildControl ID → Delete account; if you are the sole member of a company, that company and its records are deleted as well.
Data is encrypted in transit. Access is scoped by row-level security so each company sees only its own records. We monitor for errors and abuse and work to promptly address vulnerabilities.
Depending on your location, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can exercise access, export, and deletion directly in the app, or contact us at hello@buildcontrol.group.
BuildControl is a business tool intended for use by adults in the construction industry and is not directed to children. We do not knowingly collect personal information from anyone under 18.
We may update this policy from time to time. Material changes will be reflected by a new effective date and, where appropriate, in-app notice.
BuildControl — hello@buildcontrol.group
This policy describes current practices and is provided for transparency; it is not legal advice.
BuildControl™ is a trademark of BuildControl LLC. Trademark application pending.